If you have any questions while preparing art please contact us for assistance.
That said here are a few basic pointers:

Make sure the template is on a separate layer.
Make sure you don’t flatten the template within the art
Template guideline spot colors should only be used on the template and are for reference only. If these colors are part of your art they should be removed when the template is removed for print.
For example, as our cut line color is red, if you want to make the title text red, please create a new swatch for your text.